Shipping & Delivery Information
Order Processing Time
Production and processing times are separate from transit times.
Items may take up to 3 weeks to complete as they are all made to order (excluding weekends and public holidays).
You’ll receive a shipping confirmation email once your order has left our workshop.
During peak periods or high order volumes, dispatch times may vary slightly. While we work closely with our freight partners, occasional delays outside of our control can occur.
Shipping Rates
Shipping costs are calculated at checkout based on your postcode and the size of the item.
Large handcrafted pieces are shipped via professional pallet freight and pricing reflects residential delivery and specialised handling requirements.
Delivery Information (Large Item)
This item ships via professional pallet freight due to its size.
Your delivery includes:
Because of the size and weight of our handcrafted wine barrel furniture, delivery costs reflect specialised pallet transport rather than standard courier shipping.
Many customers find our negotiated freight rates are highly competitive once residential and tail-lift services are included.
If you'd like to compare pricing before ordering, we’re happy to provide full crate dimensions and weight upon request.
Please note: Rustic Vibes Furniture does not offer third-party freight collection.
Sydney Metro Delivery
Local delivery is available for large or bulky items within the Sydney Metro area.
Delivery pricing will be displayed in the cart and at checkout based on your location.
Local Pickup – Kenthurst
Free local pickup is available from Kenthurst by appointment.
If you select local pickup at checkout, we will notify you by email once your order is ready and provide collection details.
Please ensure:
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Your order is fully paid prior to collection
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You have received confirmation that your item is ready
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You bring your order confirmation with you
Collection is strictly by prior arrangement.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with tracking details (where applicable).
If your order has not arrived within 10 business days of receiving your shipping confirmation, please contact us at:
info@rusticvibesfurniture.au
Include your name and order number so we can assist promptly.
PO Box Deliveries
Due to the size of our furniture items, we are unable to ship to PO Box addresses.
Questions?
If you have any questions about delivery or timeframes, feel free to contact us at:
info@rusticvibesfurniture.au
We’re always happy to help.
